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Technical Support
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  • Services Commitment
    • Quality Guarantee

      Prismlab promises to maintain and replace the parts of all products free of charge within a certain warranty period.

    • Technical Training

      Prismlab provides free product information, suite software and operation documentation based on customer requirements.

    • 24 hours after-sales response

      Prismlab responds to customer complaints about product quality, product operation or hardware and software technical support services 24 hours a day.

    After-sales service
    • Software free upgrade and calibration

      After the warranty period, only the cost of spare parts will be charged for maintenance.The after-sales service will communicate with the customer and provide the quotation with report of maintenance test

    • Free fault detection

      All maintenance and material costs will be waived for faults within the warranty period

    • 24-hour after-sales service hotline

      0086-15026889663

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